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A Team Focus

Delivering respectful encounters between mammals and humans

Working together for our customers

Dolphin Encounter have a crew of qualified skippers and guides who operate the sea based tours. All crew are trained in-house to the highest level of competency in order to provide the maximum level of care for our visitors. Skippers and guides share a wealth of experience and passion for the marine environment and dolphins that visit the Kaikoura area. They also share a passion for all oceanic wildlife that they encounter whilst leading Dolphin Encounter tours.

Their passion for what we do is shared with the wider team at our operating base.  Our Cafe Team are a focussed group of hospitality professionals who will ensure you enjoy great food and drink.  Our dedicated and experienced Customer Service Team and Support Crew will also ensure that your visit is a friendly and memorable one!

We look forward to welcoming you!

Your skippers & guides:

Read more on Cullen

Cullen

Skipper

Cully

Skipper

Cullen

Read more on Gary

Gary

Skipper

Gary Melville

Skipper

Gary

Read more on Mick

Mick

Skipper

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Skipper

Mick

Read more on Tracy

Tracy

Skipper and Head Guide

Tracy Cooper

Skipper and Head Guide

Tracy

Tracy started at Dolphin Encounter back in 2005. She has a degree in Environmental Science and has worked on research projects around the world including the Falkland Islands, Borneo and Hong Kong.

During her free time she likes the challenges of exploring the outdoors with weekends away spent climbing mountains and tramping. Tracy also enjoys travelling and has hitch-hiked through the Amazon with Antarctica standing out as her favorite place.

Read more on Chantal

Chantal

Guide and H&S Officer

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Guide and H&S Officer

Chantal

Read more on Marina

Marina

Guide

Marina

Guide

Marina

Read more on Allara

Allara

Guide

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Guide

Allara

Read more on Emma

Emma

Guide

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Guide

Emma

Encounter Café Staff

Read more on Pete

Pete

Head Chef

Pete

Head Chef

Pete

Read more on Derek

Derek

Sous Chef

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Sous Chef

Derek

Read more on Lena

Lena

Chef

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Chef

Lena

Read more on Melissa

Melissa

Kitchen Hand

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Kitchen Hand

Melissa

Read more on Amelia

Amelia

Student Team Member

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Student Team Member

Amelia

Read more on Khaela

Khaela

Versatile Team Member

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Versatile Team Member

Khaela

Read more on Lucy

Lucy

FOH Manager

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FOH Manager

Lucy

Read more on Britany

Britany

Barista

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Barista

Britany

Read more on Dani

Dani

Barista & Crew

Dani 5

Barista & Crew

Dani

Read more on Michelle

Michelle

Barista

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Barista

Michelle

Read more on Grace

Grace

Student Team Member

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Student Team Member

Grace

Customer Service

Read more on Joanna

Joanna

Customer Service & Cafe

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Customer Service & Cafe

Joanna

Read more on Leigh

Leigh

Customer Service & Crew

Leigh

Customer Service & Crew

Leigh

Read more on Nathalie

Nathalie

Customer Service & Cafe

Natalie

Customer Service & Cafe

Nathalie

Read more on Alicja

Alicja

Customer Service & Cafe

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Customer Service & Cafe

Alicja

Read more on Lilly

Lilly

Customer Service

Lilly

Customer Service

Lilly

Read more on Heather

Heather

Retail Superstar

Heather 3

Retail Superstar

Heather