Today's Weather

Updated 10:55PM 28 November, 2021


Light air at 3.6km/h

Today's Scheduled Trips

Book Now
Book your Encounter Now


Our Response

Operating status: 

We are OPEN and OPERATING in line with government and public health guidlines

New Zealand (excluding Auckland & Waikato) is at Covid 19 Alert Level 2

New Zealand Alert Levels in response to Covid-19 and the government guidelines we work within are detailed on the government response website


L2 Guidelines at Encounter Kaikoura


Covid-19 Refund Guarantee:

We know in these uncertain times that peace of mind is important and we want you to be able to book with confidence 

  • Any booking can be rescheduled without charge 
  • Any customer cancellation relating to Covid-19 will receive a 100% refund
  • In the event that we are unable to operate a tour due to Covid-19 a 100% refund will apply


Covid Clean Approved:

We have top notch hygiene practices and as a Qualmark operator, we have completed an assessment to be Covid Clean Approved.

This gives our guests the assurance that we place safety first and that our team are aware of and working to take measures to help prevent the spread of COVID-19.

cca fern white


For any questions or futher information please contact the Customer Service Team on 0800 733 365 or email us